Member Support Specialist
Company: VirtualVocations
Location: Sacramento
Posted on: February 14, 2025
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Job Description:
A company is looking for a Member Support Specialist to provide
exceptional support to members regarding estate planning
services.
Key Responsibilities
Provide high-quality support to members via live chat, email, and
phone calls
Communicate effectively to answer questions about products and
estate planning
Directly handle and resolve customer complaints
Required Qualifications
Experience in delivering excellent consumer experiences
Strong communication skills across various channels
Self-motivated and eager to learn in a fast-paced environment
Experience with customer support tools like Zendesk and G-Suite
Ability to work Pacific Time Zone hours
Keywords: VirtualVocations, Sacramento , Member Support Specialist, Other , Sacramento, California
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