Help Desk Support Specialist

Company: VirtualVocations
Location: Sacramento
Posted on: February 18, 2025

Job Description:

A company is looking for a Help Desk Support III.

Key Responsibilities

Conduct routine maintenance tasks such as system backups and data recovery
Manage and resolve incidents reported by users, ensuring minimal downtime
Document and maintain accurate records of incidents and resolutions

Required Qualifications

Post-secondary education in Computer Science or Information Systems, or equivalent experience
5+ years of experience in a Site Support role
ITIL Foundation Certified
Strong understanding of IT infrastructure and technologies

Keywords: VirtualVocations, Sacramento , Help Desk Support Specialist, Other , Sacramento, California

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