Technical Support Representative

Company: VirtualVocations
Location: Hayward
Posted on: October 29, 2024

Job Description:

A company is looking for a Technical Support / Customer Service Representative (Remote).

Key Responsibilities

Provide inbound customer support and resolve technical issues
Track, document, and retrieve information in databases
Maintain knowledge of client products and offer additional services

Required Qualifications

1+ year of customer service experience
Technical support experience preferred
A high school diploma or GED
Open availability and a quiet work environment
Proficiency in fast-paced multi-tasking and strong computer navigation skills

Keywords: VirtualVocations, Sacramento , Technical Support Representative, IT / Software / Systems , Hayward, California

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