Demand Planner- Customer Service

Company: Siemens Mobility
Location: Sacramento
Posted on: April 21, 2025

Job Description:

Position Overview:

Siemens Mobility is seeking a highly analytical and detail-oriented Demand Planner to join our Customer Service division. The ideal candidate will have proven experience with SAP MRP system and possess advanced Excel skills. This role requires a strong ability to solve complex problems and work on the technical aspects of demand planning.

Our Customer Service division is committed to ensuring parts availability for locomotive maintenance across all business segments. As a Demand Planner, you will collaborate with various stakeholders to develop and implement efficient materials planning strategies, ensuring seamless execution. You will play a crucial role in the Supply Chain Management team, supporting Maintenance Contracts and Spares, while accurately reporting and analyzing data to drive informed decisions.

What your day may look like:

• Collaborate with Project Managers, Material Managers, and Engineering to identify unreleased, obsolete, or updated parts. Evaluate the impact on maintenance schedules and develop mitigation plans.
• Apply your knowledge of the SAP MRP system (Planning module) to enter forecasted demand, manage planning parameters & oversee the entire process.
• Work with cross-functional teams to develop a streamlined, low-risk materials planning strategy for assigned business segments. Monitor end-to-end processes to ensure plan execution and secure material availability while improving inventory turnover.
• Collaborate with engineering, MRP controllers, order management, material managers, and strategic procurement to address gaps and material shortages.
• Track relevant metrics and generate reports, charts, and presentations to monitor end-to-end performance and promote transparency.
• Drive process improvement initiatives to increase efficiency and achieve continuous improvement.
  
  To thrive in this role, you have:
  
  • Bachelor's degree. Business, Commercial, Manufacturing, or Engineering Degree preferred. In lieu of Bachelor's degree, a combination of education and Siemens relevant experience will be considered,
  • Minimum 3+ years of experience in SCM and Demand/Materials Planning.
  • Proficient in SAP ERP Material Planning Modules, included but not limited to:
    • Advanced application of transactions MD61, MD62 and MD63.
    • Comprehensive knowledge of MD04 including navigating through complex subcontracting items in a multi-BOM, muti-MRP Areas and multi-MRP Elements setting as well as the management of exception messages
    • Thorough understanding of relevant material master settings that impact MRP Flow such as Safety Stock, Special Procurement, Procurement Type, MRP Type, Lot size, Min/Max lot size, Rounding Value, among others.
    • Ability to review and interpret different Stock types across multiple plants (MMBE, Batch, Special Stock)
    • Highly analytical and numerically astute in interpreting large data sets, with advanced proficiency in Excel for complex data manipulation and reporting (i.e. complex VLOOKUP, concatenate, pivot table, graphs, etc).
    • Demonstrated ability to solve complex SAP and/or process-related problems, leveraging analytical thinking and data-driven decision-making to identify innovative solutions and carry out implementation of them.
    • Experience in an engineer-to-order manufacturing environment with the ability to manage multiple projects simultaneously, prioritizing tasks and meeting deadlines,
      
      What would make you stand out:
      
      • Expertise in SAP ERP implementation or customization projects and/or super user.
      • Strongly demonstrated written & verbal communication and interpersonal skills
      • Tenacious and assertive driver who escalates internally.
      • Strong written & oral communication and interpersonal skills.
        
        Why you'll love working for Siemens!
        
        • Freedom and healthy work-life balance- Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits - starting Day 1!
        • We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
        • We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.
        • We are frontrunners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
        • Solve the world's most significant problems - Be part of exciting and innovative projects.
        • Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!
        • Employee perks and discounts in addition to our 401k match and generous Paid Time Off
          
          Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html .
          
          The salary range for this position in Sacramento, CA $71,900-$108,000. The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.
          
          The salary range for this position in Lexington, NC $65,600-$88,3000. The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.
          
          Join the growing team at our world-class train Customer Service facility in Sacramento, CA or Lexington, NC. Siemens Mobility, Customer Service Division is the North American market leader in passenger locomotives and coaches, and light rail vehicles!
          
          What excited our people about Siemens Mobility Customer Service?
          
          YouTube Siemens Mobility Customer Service
          
          #LI-FC
          
          Equal Employment Opportunity Statement
          Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
          
          Reasonable Accommodations
          If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form . If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
          
          EEO is the Law
          Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .
          
          Pay Transparency Non-Discrimination Provision
          Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .
          
          California Privacy Notice
          California residents have the right to receive additional notices about their personal information. To learn more, click here .
          
          Criminal History
          Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

Keywords: Siemens Mobility, Sacramento , Demand Planner- Customer Service, Hospitality & Tourism , Sacramento, California