Arkansas Licensed Healthcare Customer Service

Company: VirtualVocations
Location: Sacramento
Posted on: February 19, 2025

Job Description:

A company is looking for a Healthcare Customer Service Representative - Arkansas - Remote.

Key Responsibilities

Answer telephones and respond to customer inquiries regarding insurance and healthcare
Develop and implement insurance and healthcare policies in accordance with regulations
Process calls to meet service level agreements and maintain accurate account documentation

Required Qualifications

2 or more years of customer service experience in any industry
Knowledge of basic help desk software and Microsoft Office applications
Ability to understand team roles and identify stakeholders for issue resolution
Experience in investigating and adjudicating claim characteristics
Ability to interface with team members and management regarding customer service issues

Keywords: VirtualVocations, Sacramento , Arkansas Licensed Healthcare Customer Service, Hospitality & Tourism , Sacramento, California

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