Assistant Store Manager Sally Beauty 09603
Company: Sally Beauty Holdings, Inc.
Location: Sacramento
Posted on: October 31, 2024
Job Description:
Assistant Store Manager Sally Beauty 09603Job DescriptionSally
BeautyJob Title: Assistant ManagerEssential FunctionAssistant Store
Managers are responsible for hiring, developing and leading all
store associates while ensuring optimal customer experiences,
effectively overseeing all store operations, and maintaining brand
standards. Develop the strategies and plans to achieve key
performance indicators and financial targets through business
analysis, action planning, effective communication and consistent
accountability. Assistant Managers, as part of their development,
support the Store Manager in all areas outlined below and are
responsible for all Primary Duties when the Store Manager is not
present.Primary Duties
- 30% Brand: Provides supervision and supports the direction
planning of associates daily goals and activities to deliver an
exceptional client experience which maximizes sales/KPIs and drives
customer loyalty in assigned stores. Emphasis placed on both the
in-store selling model and Omni-channel. Ensures all brand
standards are met such as merchandising, POGs, marketing, back
rooms, dress code, etc. Acts as main point of contact to resolve
customer issues and concerns. Analyzes store trends and can
anticipate customer demands.
- 30% People: Engages, trains and develops their teams to achieve
positive results. Leverages internal hiring platforms and actively
recruits to build strong network of external candidates to fill
positions when required. Can identify strengths as well as
opportunities for each associate and can effectively address by
coaching or counseling. Holds team accountable to Company policies
and expectations. Maintains positive associate relations by
resolving associate concerns and keeping associates informed of
relevant Company information. Builds strong working relationships
with Store Manager peers. Maintains consistent and timely
communication with AM/DM. Fosters an environment of diversity,
inclusion and belonging.
- 30% Operations: Ensures execution of all company processes
through training, management, analysis and continuous improvement.
Ensures all processes to support digital strategies are utilized
such as Omni-channel fulfillment (SFS/SDD/BOPIS).
- 10% Safety/Loss Prevention: Ensures the store environment is
safe at all times for associates and customers; all policies and
procedures are followed and enforced. Responsible for protecting
company assets by ensuring all inventory and cash control
procedures are being followed in store as they relate to shrink,
damages, banking, etc. Analyzes and utilizes all available
reporting, tools and technology. Ensures stores are compliant with
all HAZMAT training and execution.Knowledge, Skills/Abilities and
Requirements
- High School Diploma or equivalent.
- Must be 18 years of age or older.
- Minimum 3+ years retail sales/customer service experience
preferred.
- At least 1+ year(s) prior management experience preferred.
- Ability to lead or support a team of associates to meet
business objectives.
- Can effectively communicate with team and management.
- Must have scheduling availability to meet the needs of the
business.
- Cosmetology license desirable, but not required.
- Passionate Learner.
- Desire to grow and learn.Working Conditions / Physical
Requirements
- The position requires some physical exertion such as long
periods of standing, walking, recurring bending, crouching,
stooping, stretching, reaching, or similar activities; recurring
lifting of moderately heavy items such as shipment or record boxes.
The work may require specific, but common, physical characteristics
and abilities such as above-average agility and dexterity. May be
required to work in other stores from time to time.
- The work environment involves everyday risks or discomforts
which require normal safety precautions typical of such places as
offices, meeting and training rooms, retail store and residences or
commercial vehicles, e.g., use of safe work practices with office
equipment, avoidance of trips and falls, observance of fire
regulations and traffic signals, etc. The work area is adequately
lighted, heated, and ventilated.About UsOur Company is a leader in
wholesale and retail distribution of beauty supplies. A business
built with a purpose to provide our customers with access to
high-quality professional beauty products and exceptional customer
service. At our Company, we find beauty in diversity. Our
inclusivity and self-expression are what fuel our innovation and
growth. You are welcome here, and you can thrive here. We find
beauty in YOU. Join us!
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Keywords: Sally Beauty Holdings, Inc., Sacramento , Assistant Store Manager Sally Beauty 09603, Hospitality & Tourism , Sacramento, California
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