Global Workplace Experience & Operations Manager San Francisco, United States

Company: Tbwa Chiat/Day Inc
Location: San Francisco
Posted on: April 22, 2025

Job Description:

Global Workplace Experience & OperationsWho Are We?Postman is the world's leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster.At Postman, our mission is to empower developers and teams to build and use APIs faster. As we continue to scale globally, our Workplace Experience & Operations team plays a crucial role in ensuring our office environments foster collaboration, innovation, and productivity. We are responsible for optimizing workplace operations, enhancing the employee experience, and ensuring our global offices evolve to support Postman's rapid growth.The OpportunityAs the Global Workplace Experience & Operations leader, you will lead the strategic direction and execution of Postman's global workplace strategy. Your work will focus on creating high-performing, engaging, and efficient office environments that align with Postman's culture and business needs. In this high-impact leadership role, you will partner closely with senior leadership, cross-functional teams, and our distributed workforce to develop workplace strategies that enhance employee experience and optimize operational efficiency across all Postman offices.What You'll Do

• Define and implement a global workplace strategy that aligns with Postman's growth, enhances employee engagement, and optimizes space utilization across our hubs in San Francisco, New York City, Boston, and Bangalore.
• Lead and develop a global team of workplace operations professionals, fostering a culture of collaboration, accountability, and operational excellence.
• Oversee global office operations, ensuring consistency, quality, and efficiency across all locations while adapting to regional needs.
• Manage space planning and utilization efforts, leveraging data-driven insights to ensure efficient use of office space and future growth planning.
• Drive workplace innovation by piloting new tools, strategies, and processes to improve operational efficiency and enhance employee experiences.
• Develop and manage the global workplace budget, ensuring financial transparency and cost-effective solutions.
• Partner with cross-functional teams (HR, IT, Finance, Security, and Facilities) to ensure seamless workplace operations that support employee needs.
• Ensure compliance with health, safety, and environmental regulations across all global office locations.
• Lead sustainability initiatives focused on energy efficiency, waste reduction, and environmental impact across Postman's offices.About You
  • 10+ years of experience in workplace operations, facilities management, or workplace experience leadership in a global hybrid work environment.
  • Proven success leading and scaling global teams and managing large-scale office operations across multiple regions.
  • Strong expertise in workplace strategy, space planning, and operational efficiency.
  • Experience in a high-growth tech environment, ideally in a SaaS or developer tools company.
  • Excellent financial acumen, with experience managing large budgets and driving cost efficiencies.
  • Strong communication and leadership skills, with the ability to influence senior stakeholders and drive cross-functional collaboration.
  • Passionate about creating a world-class workplace experience that aligns with Postman's mission and values.Nice to Have
    • Experience in global expansion and office buildouts in multiple regions, for example, India and the USA.
    • Background in change management and implementing workplace transformation initiatives.
    • Knowledge of sustainability best practices in workplace operations.This role reports to the Head of People and is based in the greater San Francisco Bay area, and the reasonably estimated salary for this role ranges from $190,000 to $245,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.What Else?In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We're building a long-term company with an inclusive culture where everyone can be the best version of themselves.At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Noida, Hyderabad, and New York, employees are expected to come into the office 3-days a week. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.Our ValuesAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.Equal opportunityPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
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Keywords: Tbwa Chiat/Day Inc, Sacramento , Global Workplace Experience & Operations Manager San Francisco, United States, Executive , San Francisco, California