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Senior Contact Center Engineer

Company: VirtualVocations
Location: Sacramento
Posted on: February 22, 2025

Job Description:

A company is looking for a Sr. Contact Center Application Engineer.



Key Responsibilities

Lead the deployment of AI applications and models in the contact center environment
Collaborate with various teams to ensure seamless integration of AI models
Provide technical guidance and support throughout the AI deployment process


Required Qualifications, Training, and Education

Proven experience in working with AI in contact centers
Understanding of contact center operations and environment
Knowledge of AI modeling, including weak and strong AI
Proficiency in programming languages such as Python, Java, C++, and SQL
Experience with various AI frameworks including Nice Enlighten and TensorFlow

Keywords: VirtualVocations, Sacramento , Senior Contact Center Engineer, Engineering , Sacramento, California

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