ITSM Engineer

Company: VirtualVocations
Location: Sacramento
Posted on: February 11, 2025

Job Description:

A company is looking for an ITSM Operation Engineer to manage and optimize ITSM platforms.

Key Responsibilities

Manage ITSM tools including BMC Helix ITSM and Helix Discovery
Enhance and maintain CMDB schemas for data accuracy
Automate manual tasks and troubleshooting using Python/PowerShell scripting

Required Qualifications

3+ years of experience with ITSM tools and discovery solutions
Proficient in Python and/or PowerShell scripting
Strong troubleshooting skills with Windows/Linux server authentication, SNMP, and firewall connectivity

Keywords: VirtualVocations, Sacramento , ITSM Engineer, Engineering , Sacramento, California

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